Betting is entertainment—not a burden to carry. 123 gio believes that with the right limits in place, gaming can be a great experience. That's why we give you full control.
Important Notice: 123 gio is strictly for users aged 18 and above. Betting is a form of entertainment—not a way to earn money. If you feel it's becoming a problem, reach out to our support team today.
Features we offer to keep you safe on 123 gio
Set your own daily, weekly, or monthly deposit cap. Limits take effect immediately once set. Lowering a limit happens instantly; increasing one requires a 24-hour waiting period.
Set a time limit for each session before you start. When the time is up, 123 gio will automatically alert you or end the session. Keeping track of your time has never been easier.
Set a maximum amount you're willing to lose within a given period. Once you hit that limit, betting stops automatically. This is the most effective safeguard against overspending.
When you feel like you need a breather, set a 24-hour, 48-hour, or 72-hour cooldown. You won't be able to log in during this period. Give yourself the space you need and come back with a clear head.
Want a long-term break from betting? Lock your account for anywhere between 30 days and 5 years. During this period, you'll also be opted out of all promotional emails. This isn't permanent — you can always come back when you're ready.
If you're struggling, our trained support team is here to help — completely confidentially. Your identity and situation will never be shared with anyone. Asking for help isn't a sign of weakness; it takes real courage.
All Protection Features at a Glance
| Tools | Applicability | Status |
|---|---|---|
| Daily Deposit Limit | Instant | Active |
| Weekly Deposit Limit | Instant | Active |
| Monthly Deposit Limit | Instant | Active |
| Session Time Limit | Instant | Active |
| Loss Limit | Instant | Active |
| Bet Limit | Instant | Active |
| Cooldown (24–72 Hours) | Instant | Active |
| Self-Exclusion (1–60 Months) | Via Support | Active |
| Reality Check Reminder | During Session | Coming Soon |
Keep in Mind: Reducing a limit takes effect instantly. Requests to increase a limit are processed after 24 hours — this is intentional, to prevent impulsive decisions from leading to overspending.
A few simple steps to keep your experience safe
Need help? Can't find the settings? Let us know via live chat and we'll help you set your limits directly.
Read through the questions below honestly. If you answer "yes" to more than 3, consider reaching out for support.
Small daily changes can make a big difference
If things feel out of hand, you don't have to face it alone—123 gio and our support team are always here for you
Chat with us in Bangla, 24/7. We're here for any responsible gaming support you need.
Write to us at support@123gio.app. You can also request self-exclusion or an account lock here.
Set your own limits. Head to Profile > Responsible Gaming to find all available options.
Help Center Detailed guides and video tutorials available.
Online betting is growing rapidly in Bangladesh, with millions of people enjoying Sports Betting and online gaming every day. 123 gio's responsible play policy exists for one reason: to make sure entertainment never becomes a burden. We believe that with the right information and the right tools, everyone can bet safely and enjoyably.
Research shows that players who set a budget and time limits before they start are far less likely to develop problematic gaming habits. Every tool in 123 gio's Responsible Gaming section is built with that in mind—from deposit limits to self-exclusion, it's all at your fingertips.
Responsible play isn't just about avoiding problems — it's about keeping betting a positive experience. There's a world of difference between placing a friendly small bet on a cricket match and stressing over heavy daily losses. 123 gio wants you firmly in the first camp, always.
All responsible gaming features on our platform are completely free and available anytime. No explanation needed—just head to Settings and configure what works for you. Our support team is always ready to help.
Remember — betting addiction is a mental health condition, not a personal failing. Millions of people around the world face this challenge, and with the right support, recovery is absolutely possible. Reaching out takes courage. 123 gio is here for you — whether you're playing for fun or need a helping hand.
For Parents: If someone in your family is betting online and you're concerned, please get in touch with us. We can offer confidential advice. To learn more, visit our FAQ Page View.